QUALIFICATIONS:
1. Degree from an accredited university or three to five years related experience in voice/data communication environments
2. Minimum of three years of experience with local exchange carriers and various voice technologies such as Cisco Voice over IP (VoIP) and PBX switch management
3. Minimum of two years of experience in installation, configuration, troubleshooting and support of WAN hardware such as CSU/DSUs, routers, switches, and terminal servers
4. Minimum of two years of experience in a large IP routing environment with knowledge of IP addressing schemes, DHCP, DNS, and remote access services
5. Experience in Cisco 7900 and 8800 series devices for desk, wireless, and conference rooms preferred
6. Experience with Cisco Call Manager system and utilities preferred
7. Experience in video distribution technologies and equipment preferred
8. Excellent communication and interpersonal skills, including the ability to work in a dynamic team environment
9. Ability to perform root cause analysis and troubleshooting of complex network issues
10. Ability to document and implement short and long term plans of action
11. Strong organizational and problem solving/task management skills
TERMS OF EMPLOYMENT:
Annual Contract 250 days
SALARY:
Salary Range (based on experience) as set by the Board of Trustees for the school year 2017-2018
ESSENTIAL FUNCTIONS:
1. Maintain and administer the district’s VOIP telephone system.
2. Support technical standards and testing of enterprise communications systems and applications.
3. Perform complex technical analysis, design, support, implementation and project management for technology related activities.
4. Provide customer support for communication systems.
5. Provide support to the applications, network, systems, and storage, and escalate issues as needed.
6. Assist in the on-going tracking of enterprise technology communications maintenance contracts.
7. Receive, review assign service request tickets for voice, data and video needs district wide.
8. Assign, advise, instruct district contractor to service, repair and install voice, data and video systems Coordinate with local telephone service provider (AT&T) regarding new service, move service, voicemail service, emergency repair service and other service as required
9. Monitor and support district network service via service request submission or by daily monitoring of network equipment
10. Provide wireless network support for both Aruba and Cisco Wireless Control Systems in use district wide
11. Provide onsite support for video and distance communication systems used by instructional staff
12. Provide or make available technical training regarding campus telecomm/network/desktop equipment or services to staff for basic phone, voicemail or other applicable communication service as needed.
13. Coordinate and provide technical consultation for facilities planning/construction/maintenance departments of CFISD regarding logistics of telecomm/data equipment, station apparatus and distribution locations.
14. Review billed service invoices by district contractors for payment
15. Coordinate with asset management department regarding transport of surplus network and communications equipment to auction/surplus dispersal as required
16. Coordinate with purchasing services department regarding network and communications equipment and services in use by district campuses
17. Perform other applicable telecommunications related duties as needed.
WORKING CONDITIONS:
Mental Demands/Physical Demands/Environmental Factors:
Tools/Equipment Used: Standard office equipment including personal computer and peripherals
Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting
Motion: Repetitive hand motions, frequent keyboarding and use of mouse; occasional
reaching
Lifting: Occasional light lifting and carrying (less than 15 pounds)
Environment: Frequent districtwide travel
Mental Demands: Work with frequent interruptions; maintain emotional control under stress
INQUIRIES:
Paula Ross
Director Networks, Infrastructure & Communication
paula.ross@cfisd.net
APPLICATION INFORMATION:
Human Resources
281.517.2683
nina.flores@cfisd.net
Deadline for application:
July 13, 2017 or until filled
All applications will be reviewed
Not all applicants will be interviewed
Hiring Managers may choose to email you regarding this application. Please monitor your email regularly for any communication.
BECOME AN ADMINISTRATOR WITH CFISD:
http://www.cfisd.net/en/job-seekers/career-opportunities/become-administrator/
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